Your Chat Agent's name & profile picture can be changed from your Dashboard as described below:
If your website already uses Google Analytics, you can automatically post events generated by Thinking Chat® to Google Analytics by simply enabling the Google Analytics integration from your Dashboard.
If you wish to disable your Thinking Chat® agent quickly, you can simply toggle the switch from your Dashboard.
You can configure the look of your chat agent by modifying your chat preferences. Change themes, update the title bar of the chat window as well as configure the position of where your chat window is rendered directly from your Dashboard
When Thinking Chat® captures a lead, we will send you an email with the lead's information as well as a transcript of the chat. To configure which emails should receive the notification, visit your Dashboard.