If your website has a healthy flow of visitor traffic and you want to take your lead capture to the highest possible level you will want to checkout the Automated Smart Agent® from Thinking Chat®. This is an advanced AI based chatbot that is configured according to the specific needs of your business. Our experts work closely with you to ensure that your Agent has a robust knowledgebase and the right conversational fluency to speak the language of your company. We add all of our most advanced features and configure the right tools based on your website visitors, your target market, and your goals. We even go the extra step of monitoring and reviewing the chats to ‘train’ your Agent with you. The end result is a fully customized, highly effective automated agent that augments your existing human staff. No other chatbots even come close.
A typical use case would be a business with over 3,000 website visitors per month and a high average customer value that wants to significantly improve lead capture and qualification on their website without having to add around the clock human chat operators. For example, in cases where a website receives over 10,000 visitors per month it could require a whole team of humans to chat with visitors, but it would only require one Automated Smart Agent®.
The investment required for this level of Agent is higher than other levels yet much less than employing a human staff member. It’s like hiring a website sales assistant that works 24 hours a day 7 days a week and does not need a big salary, health insurance, or a 401k. Also, businesses with large average customer values (i.e. – Dentists, Doctors, Attorneys, Builders, Industrial firms, B2B) may only need a small number of customers to pay for our service for a full year.
However, considering the investment and greater degree of setup required with this level of Thinking Chat Agent it is not for every business. We are only selectively recommending this level to those businesses we believe will benefit significantly and receive a high return on investment. If your business fits some of the qualification we mentioned above and you would like to learn more let us know. We are happy to provide you with additional information and understand your situation to determine if it is the right fit.